Making a claim is quick, simple and straightforward.

Need to make a claim? It’s time to get you the care and funding you deserve. The last thing you need is an overly and unnecessarily complicated claims process. Best Doctors Canada is known for its member-centric approach to submitting a claim. Designed with you in mind, we’ve made it as fast and painless as possible

Here’s how it works

  1. Fill out the Medical Notification Form.
    1. You can complete and submit this form on member portal.
    2. You can find this form right on our website. Download it and fill it in. On this form, you’ll have the opportunity to tell us what you need help with. For example, booking a specialist appointment, getting a second opinion or scheduling a health assessment.
  2. Send the form.
    Email your completed form to the address specified: precert@bestdoctorsinsurance.com. From this point forward, everything can be handled through email.
  3. Get a response. Fast.
    Best Doctors Canada will be in touch within 2 business days to confirm our receipt of your form and to let you know we’ve begun working on your file.
  1. Put next steps into action.
    Depending on your needs and situation, there are various requirements to fulfill your claim.
    1. Specialist appointment
      For specialist appointment bookings, we begin collecting medical records from your family physician and submit them to the desired facility. We will ask you to pay your deductible and then you can expect to receive your appointment time within about 7 days.
    2. Second medical opinion
      We collect all your medical records, ask you to sign a consent form and submit everything to our partner company that performs second opinions. The leading physician within the required specialty then analyzes the information and provides an expert second opinion. This process takes about 4 weeks and is a value-added service from Best Doctors Canada. There is no deductible payment required.
    3. Personal health assessment
      We collect your form and send it to the appropriate medical clinic you requested. That clinic will then be in direct contact within 24 hours to book your assessment. In this case, there may or may not be a deductible payment required.

You have questions...

We have answers.

Brokers

Why should I add Best Doctors Insurance products to my offering?

By including Best Doctors Canada products, you ensure that you are catering to a particular group of companies and people who have the means to obtain the best possible medical care on a global scale. This is an expansion of your business and an additional revenue stream. Learn more.

How does the system work?

We make our system easy and straightforward both for you and your clients. Brokers can log in to view all the details of their account through our Agent Login Portal. Clients have their own Member Portal where they can quickly and easily pay for their insurance, manage their profiles and start the claims process.

How can I manage my clients?

Through our Agent Portal, you can log in online anytime to access your account and manage your clients however you wish.

Employers

Why should I consider Best Doctors Canada for my employees?

By giving your employees a Best Doctors Canada plan, you demonstrate your level of care and investment in them. This translates into happier employees with higher morale, and as a result, greater productivity. Learn more.

How can Best Doctors Canada help to reduce my corporate risk?

Part of your risk management strategy should include an employee international healthcare plan like Best Doctors Canada. By doing so, you decrease your productivity risk, business continuance risk, leadership risk, succession risk, shareholder value stock risk, and low employee morale risk. Learn more.

How can Best Doctors Canada benefit my company?

Our international healthcare plans give your employees access to the best possible medical care around the world. We specialize in thorough holistic medical assessments, jumping the queue, reducing wait times for appointments, treatments, and procedures, discounted medical services, and facilitating care on a global scale at the most recognized clinics and institutions. This translates into a healthier workforce at its optimal function.

Individuals & Families

What can Best Doctors Canada offer me?

Best Doctors Canada provides healthcare plans that give you access to the best possible medical care around the world. We specialize in thorough holistic medical assessments, jumping the queue, reducing wait times for appointments, treatments, and procedures, discounted medical services, and facilitating care on a global scale at the most recognized clinics and institutions. Learn more.

Why is Best Doctors Canada better than other health insurance programs?

What most sets us apart is our access to the best global healthcare services, our time and breadth of experience in the field, our expert team of professionals in physical locations and corporate offices, our coverage of preexisting medical conditions after 24 months, the option to have a yearly holistic medical assessment, our commitment to pay your claims because we truly care about your health and wellbeing, and our quick and straightforward process.

I already obtained a second medical opinion, why should I buy Best Doctors Canada?

Once you have your second opinion, Best Doctors Canada can help you take the next step. Whether it’s treatment, a procedure or an appointment with a different specialist, our insurance plans are designed to get you what you need, fast.

What is Global Medical Care?

Global Medical Care provides you with access to the best doctors, specialists, and medical facilities anywhere the world. Learn more about this product.

Members

How do I access my plan?

Access your plan anytime by logging in to your account through the Member Portal.

How do I make a claim?

Our claims process is quick, simple and straightforward. Here are the step-by-step instructions.

Where can I get treatment?

Anywhere in the world. Best Doctors Canada has a medical network that spans four continents, giving you global access to the best possible medical care.

How do I get in touch?

Reach out any time. We’re always happy to help.